Privacy Policy

Welcome to the Decorated Fiesta Store! At festiveitemssale.com, we believe that the joy of finding the perfect piece for your home—be it a vibrant Fiesta® Lights set or a limited-edition Harvest Trailer—should be accompanied by complete peace of mind regarding your personal information. Just as we craft and curate our products to bring color and celebration into your life, we are committed to protecting your privacy with the utmost care and respect.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you consent to the practices described herein.

1. Information We Collect

To provide you with a seamless and joyful shopping experience, we collect information that you voluntarily provide to us and data collected automatically through your interaction with our site.

Information You Provide Directly:

• Personal Identifiers: Such as your name, shipping address, email address, and phone number when you create an account or place an order.
• Payment Information: When you make a purchase, our secure payment gateways (like PayPal, Visa, MasterCard, and JCB) process your payment details. Please note: We do not store your full credit card numbers or sensitive financial data on our servers.
• Account Credentials: If you create an account, a username and password.
• Communications: Records of your correspondence with us if you contact customer support.

Information Collected Automatically:

• Device and Usage Information: Such as your IP address, browser type, device type, pages you viewed, and the time and date of your visits. This helps us understand how you use our site and allows us to improve your experience.
• Cookies and Tracking Technologies: For more details, please see the dedicated section on Cookies below.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• To Fulfill Your Orders: Processing your payments, arranging for shipping, and providing you with invoices and/or order confirmations.
• To Communicate With You: Sending you information about your order, responding to your inquiries, and, if you have opted in, providing information about new products, promotions, and collections (like our latest Christmas or Coastal lines).
• To Improve Our Site: Analyzing how customers use the website to enhance functionality, fix errors, and personalize your shopping experience.
• For Security and Fraud Prevention: Protecting our site and our customers from fraudulent transactions and ensuring the security of all information.

3. Sharing and Disclosure of Your Information

Your trust is paramount. We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as payment processing, order fulfillment, shipping (e.g., postal services), marketing assistance, and website analytics. These entities only have access to the information necessary to perform their specific functions and are contractually obligated to protect your data.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

4. Data Storage and Security

We are based in the United States, and your information is processed and stored on secure servers located in the US. We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

All transactions are processed through encrypted payment gateways and are compliant with the Payment Card Industry Data Security Standard (PCI-DSS). Your financial data is not stored on our servers after the transaction is complete.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security but promise to uphold the highest standards of data protection.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to:

• Access and Update: Review and change your personal information by logging into your account on our website.
• Opt-Out of Marketing: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email we send you.
• Data Deletion: Request that we delete the personal information we have collected about you, subject to certain legal exceptions.
• Cookies: Manage your cookie preferences through your browser settings (see below).

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our website uses “cookies” and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.

What are cookies? Cookies are small data files placed on your device. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).

How we use them:

• Essential Cookies: Necessary for the website to function, such as keeping items in your shopping cart.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how they move around our site. This helps us improve the way our website works.
• Functionality Cookies: Enable us to personalize your content and remember your preferences (e.g., your language or region).
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, such as adding items to your cart and completing a purchase.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

Thank you for trusting the Decorated Fiesta Store with your personal information. Now, let’s get back to the joy of shopping!